Updated February 24, 2023 – If you get your water service from the City of Wichita, below you will find all of the information you need to access your water account online, pay your bill, or get customer service help:
Online Account Access
Customer Service – Help & Pay By Phone
- The customer service phone number for payments or other account questions is 316-265-1300.
Wichita Water Payment Address
Public Works & Utilities
PO Box 2922
Wichita, KS 67201-2922