What Happens If You Don’t Pick Up Your Walmart Order? [2023]

Walmart provides all the items at a very low price and it has been doing that for many decades. If you are someone who does not find time to shop at Walmart stores, then ordering online is the obvious option. You can order from Walmart.com or its official Walmart and track your Walmart order status. But what will happen if you miss the opportunity to pick up your Walmart’s order? Well, today we are going to talk about it in detail in this article, so keep reading.

Today, I will clear all your doubts about your pick up order from Walmart and explain to you how to cancel Walmart order or reschedule it. I will also guide you about Walmart order online delivery, pickup hours, refund, and Walmart grocery pickup customer service. So, after reading all the points mentioned in this article, you will have complete details about the topic.

What Happens If You Don’t Pick Up Your Walmart Order on Time?

If you cannot pick up on time, you will get a notification from Walmart. In this notification, Walmart will inform you that your order is “ready for pickup,” It will also have a warning that if you do not pick up your order, it will get canceled.

Walmart pick up customer service representatives may also contact you asking to reschedule a new pickup time. When the Walmart representative tries to contact you via call and if you do not answer or they cannot reach you, then consider your order canceled.

Please pay attention to your phone or keep checking your Walmart app to prevent your order from being canceled. It would be best if you did not miss such an important notification. If you have any doubts before receiving your order, you can contact the representative from Walmart pickup customer service and confirm the details or get clarification.

Will Walmart Keep My Order For A Long Period?

Normally, Walmart stores keep your order for seven days after you place your order. Therefore, you must not miss the pickup date. You must collect your order within seven days from the pickup date. If you cannot collect it on the specified time, then you will get your order canceled. Walmart may also charge a restocking fee from you.

Walmart allocates a day for you to collect your order, but if you cannot do it, it will discharge your order. But there is a chance for you to save your grocery order which is letting the Walmart workers know that you will not be able to collect your order on time. They will understand your request and reschedule your Walmart order online delivery on a different day or time.

So, I hope you make a better choice for yourself.

How to Reschedule Your Walmart Order?

You can only reschedule the date of receiving your orders if Walmart still has your items in storage. If your order has arrived at the store for you to pick up, you cannot change your pickup date or time.

If you want to reschedule your Walmart order’s pickup time before your window closes before you, you have to execute the below-given steps in their order,

  • Open your official Walmart website or Walmart app.
  • Now login to your account.
  • After accessing your account, please choose the “Account” section.
  • Click the “Purchase History” option to check Walmart com order history.
  • Select your order and edit to make changes.
  • To edit, please click on the “Edit items” option.
  • Then reschedule your delivery time and choose the suitable one for pickup.
  • At last, you have to click on the “Save” button so all the changes you have done can take effect.

What Can I Do If I’m Running Late to Pick up My Walmart Groceries?

If you are running late to pick up your order, call the Walmart store, stating when you can reach there. If you get delayed by their closing time, which is 8:00 pm, Walmart will cancel your order.

What Can I Do If I Miss My Walmart Pickup Time?

If you have already missed the time to pick up your order, do not worry; there are still ways you can get your order. Kindly check below:

  • You can go to the pick up window and still take your order, even after you are late or miss the pick up time.
  • You can also choose another option which is to reschedule the pick up time. If you have missed the pick up time, there will be an email sent to you for rescheduling your time. If you want to opt for that option, kindly follow the steps mentioned in that email; Walmart will take care of the rest.

Can I Cancel My Pickup Order at Walmart?

Yes, you can cancel a Walmart order if it is not yet fulfilled or shipped. Not all orders from Walmart are entitled for cancellation. How can you know whether your order is up for cancellation? You can check this in your purchase history, on the official website, or from your mobile app. If the option of cancellation is open, you can cancel; otherwise, not.

Further, the process of cancellation is very simple. Check the below steps to cancel your order at Walmart.

  • Visit the official Walmart account website and login to your account. You can use the Walmart app for login as well.
  • Select the “Account” option, and select “purchase history.”
  • Select the order you wish to cancel.
  • After selecting the order, scroll down on that page and find the option “Request Cancellation.”
  • Tap on this option, and your order will be canceled.

Can I Get Refund, If I don’t Pick up My Order?

If you have not canceled your order or have not even collected your order within the 7 days of duration, you will get your refund. Additionally, you can request the processing of your refund within 7 days.

After selecting the refund request, Walmart will process the refund at the end of the day when all other work is finished. Your refund will be done in the manner you made your order’s payment.

You can see the amount in your bank account after 3 to 5 business days after Walmart employees process the request. One thing you must consider is that the processing time from the end of the bank may vary.

Can I switch Delivery Type from Pickup to Delivery?

After you place your order, unfortunately, there is no option to change the delivery type. But, if you cannot manage the pickup time, you may reschedule your pickup slot but can’t switch it to deliver your order.  For getting your delivery, you must select that option at the same time when you are placing your order. You may check Walmart’s Guide to change the details of your order.

What are Walmart’s Restocking Fees?

When you place a pickup order and cancel it, Walmart will charge you the restocking fees, as they have to rearrange all the items where they were, and Walmart generally does not disclose this information to everyone. But if you plan to cancel your pickup, you might not get a full refund, as restocking fees might be deducted.


I am hoping that the details I have written in this article have served you well. If you want your refund and cancel the order, but you cannot, then if you do not collect your order, Walmart will automatically cancel it and refund you all your money. But if you want your order delivered, then there is no need to cancel it. You can reschedule it for some other suitable time.

So, you can reschedule your Walmart com order, cancel it, and even get a refund, but after placing the order, you cannot change your delivery method. So, kindly consider changing it before placing your order.

In this article, if there were some questions in your mind that arose or any doubts, please post your comment below. I will resolve your doubts by coming up with a proper solution.

Thank you for your time.


What is a Walmart pickup order? How does it benefit me?

Pickup orders from Walmart save you time when you are shopping. You need to log in to the website or mobile app, add the items to your cart, and select either the pick up option to go and pick it up from the store or the delivery option to get your order delivered to your doorstep.

What are The Walmart Pickup hours?

The pick up hours from Walmart start from 8 AM. So you can go there during that time and the hours end at 8 PM. So, basically you have a period of 12 hours to pick your order.

How can I check Walmart order status?

To track your Walmart order groceries online status, kindly follow the below steps:

  • Open the mobile app of Walmart or go to the official website.
  • Select the account option.
  • Now choose purchase history.
  • Then, out of all the orders available in the list,  you must pick the one which you wish to track. So, please scroll down and choose the “track shipment” option

How long does Walmart hold pick up orders?

Walmart will hold your pick up order for up to 7 days in case you have missed your selected pick up slot or could not pick it up for any reason. After seven days, your order will be canceled, and you will be refunded.

How to cancel a Walmart order?

Walmart cancels orders after you log in to your Walmart account. You need to check Walmart’s recent orders, find your order and click on the cancel option. If it does not work, you should not collect your order, and the store will automatically cancel the Walmart pickup order.

What will happen if you will not pick up your Walmart order?

You do not pick up your order because either unavailable or you cannot cancel it. But if you want your order delivered but are not available, then you have to request the store to reschedule it for another day.

When will I get a Walmart canceled order refund?

When you cancel your order, Walmart employees will process your refund by the end of the day. And the refund will get reflected in your bank account within 3-5 business days, according to your bank’s processing time.

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