Updated September 20, 2022 – If you have financed a Kia vehicle through Kia Finance America, below you will find the key information you need to access your account online, make payments, and reach customer service.
Online Account Access
Customer Service – Help & Pay By Phone
- The customer service phone number for payments is 866-498-4455. NOTE: There is a $3.95 fee to pay by phone.
- For other Kia customer service (not payments), the phone number is 1-866-331-5632.
Payment Address
For Kia auto loans, use the following payment address:
Kia Finance America
PO Box 650805
Dallas, TX 75265-0805
For lease payments, the address is:
Kia Finance America
PO Box 660891
Dallas, TX 75266-0891
