J. Crew Credit Card Login, Payment, Customer Service


Updated October 30, 2022 – Below you will find the key information you need as a J. Crew credit card holder to access your account online, make payments, and reach customer service for further assistance. Note that the J. Crew credit card is issued by Comenity Bank, and that Comenity Bank provides all of the above services on behalf of J. Crew.

Online Account Access

Customer Service – Help & Pay By Phone

  • The J. Crew credit card customer service phone number for payments and other assistance: 1-888-428-8810.

Credit Card Payment Address

J. Crew Credit Card
P.O. Box 659704
San Antonio, TX 78265-9704




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