Aidvantage Login, Payment, Customer Service


Updated June 28, 2022 – If you have a student loan serviced by Aidvantage, below you’ll find the key information you need to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • The Aidvantage phone number for payments and other assistance is 800-722-1300. (Military service members should call 855-284-4879.)

Loan Payment Address

Aidvantage – U.S. Department of Education Loan Servicing
P.O. Box 4450
Portland, OR 97208-4450




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